All orders will include a free logo button pin

Shipping Policy

Where do you ship orders from?

From Los Angeles, California, U.S.A.

Do you ship internationally?

Yes, I do!

What are your order processing times?

Order processing takes 2-3 days. I usually ship on Monday, Wednesday, and Friday. Sometimes, on Saturday. I do not ship within 24 hours. I always ship after 24 hours to allow payment processing, and if you require to cancel, update or change your order/shipping address.

Please remember, Pins & Needle is run by me, a single individual. This is not my sole income, as I do have a 9-5 job. Therefore there might be some delays. I try my best to ship within this time frame of 2-3 days unless otherwise specified.

Do you have express shipping?

For U.S. domestic and international shipping, this is not an option when you place an order. If you require express shipping, please message me with the following:

  • order number

  • name

  • how fast do you require your shipping to be

Do you offer shipping insurance?

All international packages are insured! Rest of the world shipping, besides Canada, will be shipped through Global Post. Packages are insured up to $100. Additional insurance is extra.

Light packages to Canada is insured! But after about 4 pins (for example), shipping will be through Stamp's Global Advantage Program, and it will not be insured. But there is the option to choose insured shipping.

Is there tracking for international packages?

Yes. All packages are shipped with tracking, but tracking in your country may vary. For domestic shipping tracking, please track through USPS. For international packages, please track your shipping through Global Post. 

Tracking for international packages may vary depending on your country. Once it leaves U.S. shipping ports, all tracking will be updated through the countries it will go through before it goes to your country. 

How long will it take for my order to arrive?

Shipping and delivery times may vary depending on your location. Here are the estimated delivery time frames, from my experience:

United States (domestic shipping): 2-7 days
Canada: 2-4 weeks
International (everywhere else): 3-8 weeks, or more depending on your location.
I think my package is lost.

If it has taken longer than the estimated shipping times, please contact your local post office for any updated shipping information. Even though there is tracking, not all countries will update the tracking. If your post office does not have any information/claimed your packaging is lost, please contact me via email or Instagram.