a freebie button pin or sticker will be included for every order!

Production Information & Care

At Pins & Needle, we try our best to provide you with the best possible quality. But since all our products are handmade, there will be a margin of error and flaws, so no product is perfect unfortunately. To understand how to care for your products, please see the following:

Warranty & Repairs

DISCLAIMER: All our products are all handmade by my manufacturer(s). There are NO perfect products as each one might have very small flaws to very noticeable ones. Therefore, please read our quality policy.

Unfortunately, our products do not have any warranties. We try our best to provide you with the best quality we could and be as transparent as possible with our grading policies.

For more information on our grading policies, please read here.

For information on our return policies, please read here.

 

Itabags

How to clean the exterior of the bag:

Use a damp cloth and mild soap. This should work to remove most dirt and stains simply by wiping. Once the dirt has been lifted, be sure to wipe down the entire bag quickly in order to avoid getting water spots on the fabric.

Never immerse your fabric handbag in water! The trim can also erode when immersed in water.

As the leather is a faux leather, please be mindful that it is NOT as durable as genuine leather.

How to clean the interior of the bag:

Please treat these fabrics with care to extend the life of your bag.

Cleaning with warm water and mild soap is recommended for removing most common stains. Please be certain to thoroughly test an inconspicuous area prior to actual stain removal to avoid uncontrollable variations in material reaction.

Never immerse your fabric handbag in water! The trim can also erode when immersed in water.

 

Material:

∙ Exterior: Faux saffiano grain leather
∙ Interior lining: 100% Satin-like polyester

 

Enamel pins & bag charms

How to clean:

If your enamel pins/bag charms show signs of tarnishing or a "dirty film" is forming over the metal details, you can try the following ways of cleaning them:
∙ use a microfiber cloth or jewelry/glasses cloth to wipe it 
∙ slightly clean it with a damp towel/paper towel, and wipe it with a cloth
∙ use jewelry cloth! Be sure to get specific ones for certain metals as not all clothes work on every type of metal.
∙ magic erasers. Becare with this as magic erasers can cause micro-abrasions to the metal and can remove screen printing is rubbed too hard.